Giveaway Terms & Conditions

Thermocook Birthday Giveaway – Terms & Conditions

1. Eligibility:
This giveaway is open to Australian residents only, aged 18 years or older. Employees, affiliates, and immediate family members of Froothie are not eligible to participate.

2. Entry Period:
The giveaway begins on 28th August 2026 and ends on 15th September 2026 at 23:59 AEST. Entries submitted outside of this period will not be accepted.

3. How to Enter:

• Entrants must complete and submit the entry form via the pop-up modal on the official promotion landing page (https://froothie.com.au/pages/thermocook-birthday).
• Only one entry per person is permitted. Multiple entries using different email addresses from the same individual will result in disqualification.

4. Prize Details & Fulfilment Mechanics:

• Standard Prize: One (1) winner will receive a Thermocook Pro M 3.0 10'' valued at $1,699 AUD.
• Purchase Refund Option ("Win Your Purchase Back"): If the drawn winner purchased a Thermocook Pro M 3.0 10'' directly from Froothie Australia during the entry period (28th August 2026 – 15th September 2026) AND registered their entry via the promotion landing page, they will receive a full refund of their purchase price instead of receiving a second physical appliance unit.

Note: The refund mechanic strictly applies only to purchases of the Thermocook Pro M 3.0 made within the promotional period, provided the purchaser signed up on the giveaway page. (If the customer purchased a unit with extras/bundles, the refund will only be issued for the main unit). General product orders or purchases outside the promotional window do not qualify.

5. Winner Selection & Notification:

• The winner will be drawn at random from all eligible registered entries within seven (7) days following the close of the promotional period.
• The winner draw will take place live during a dedicated Thermocook Live Session.
• Official notification will be sent to the winner’s provided email address within 24 hours of the live draw.
• If the selected winner does not respond to claim the prize within seven (7) days of email notification, an unclaimed prize redraw will take place.

6. Prize Delivery:

• If the winner claims the physical appliance, it will be shipped to their provided Australian delivery address within 30 days of prize claim confirmation.
• If the winner qualifies for the purchase refund option, the refund will be processed via their original payment method within 14 business days of verification.

7. Data Privacy:
By entering this giveaway, participants agree to receive promotional and marketing communications from Froothie. Personal information collected will be used solely for giveaway administration and marketing purposes in accordance with Froothie’s Privacy Policy. Entrants may opt out of marketing communications at any time.

8. General Conditions:

• Froothie reserves the right to modify, suspend, or terminate the giveaway if technical failures, fraud, or circumstances beyond reasonable control compromise the integrity of the promotion.
• Any attempt to manipulate or automate entries will lead to immediate disqualification.
• By entering, participants agree to these Terms & Conditions. All decisions made by Froothie regarding the promotion are final and binding.

9. Limitation of Liability:
Froothie is not responsible for technical glitches, lost internet connections, or late/misdirected form submissions. Entrants agree to release and hold harmless Froothie from any liability, loss, or damage arising directly or indirectly from participation or prize usage.

10. Governing Law:
This giveaway is governed by the laws of Australia, and participants submit to the jurisdiction of Australian courts.